What is the policy on cancellations, terminations, and refund?
General Cancellation Policies
Month-to-Month Membership Options:
With our month-to-month membership, you have the flexibility to cancel your Physiq Fitness membership at any time by providing us with just 30 days’ written notice. To initiate the cancellation process, simply sign the cancellation form at the club or log in to your online membership account. The termination will take effect on the 30th day after we receive your notice, known as the “Termination Date.” Please note that any charges due before the Termination Date will still apply. For example, if you submit your notice on March 5th, the Termination Date will be April 4th, and any membership or annual fee charges due between those dates will still be applicable.
12-Month (Annual) Membership Options:
For our members with a 12-month agreement, please be aware that it is subject to a cancellation fee. To avoid additional charges, you must submit your cancellation request and pay the fee within 7 business days of your regular monthly or biweekly due date. Any membership or annual fee charges due between those dates will still be applicable.
To cancel your membership, simply sign the cancellation form at the club or log in to your online membership account and follow the provided instructions.
We strive to provide a seamless experience for all our members, and we’re here to support you throughout your fitness journey. If you have any further questions or need assistance, please don’t hesitate to reach out to our dedicated team.
FAQ –
Q: How can I cancel my Physiq Fitness membership?
A: We understand that circumstances change, and we want to make the cancellation process as easy as possible for you. At Physiq Fitness, we offer two simple options to cancel your membership:
Visit your home location: Simply head over to your home club, where our friendly staff will assist you in filling out the necessary form. They will guide you through the cancellation process and ensure everything is taken care of.
Online cancellation: If convenience is what you’re after, you can visit physiqfitness.com and log in to your online membership account. Once logged in, navigate to the agreement tab, where you’ll find clear instructions on how to easily cancel your agreement.
We believe in providing flexibility and ease for our valued members, both in joining and canceling. If you have any questions or need further assistance, our dedicated team is here to help.
Q: What are the cancellation policies?
A: Our cancellation policies differ based on membership options:
Month-to-Month Membership: You can cancel your Physiq Fitness membership at any time by providing us with a written notice of 30 days. The termination will take effect 30 days after we receive your notice. Any charges due before the termination date will still apply.
12-Month (Annual) Membership: If you have a 12-month agreement, please note that a cancellation fee applies. To avoid additional charges, you must submit your cancellation request and pay the fee within 7 business days of your regular monthly or biweekly due date. Any membership or annual fee charges due during that time will still apply.
For further information on the Physiq cancellation policies, please click here
At Physiq Fitness, we are committed to ensuring a smooth and hassle-free experience for our members, whether it’s during the joining process or when canceling. Your satisfaction is our priority, and we are here to assist you every step of the way. If you have any questions or need further assistance with your cancellation, our dedicated team is always ready to help. Feel free to reach out to your home club for further assistance.
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